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This Solicitation opportunity from Washington was posted on October 1, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

RFP-Mass Notification Alert System

Closed
001246State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 624230
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AI Contract Overview

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The King County Office of Emergency Management is seeking proposals for a high-capacity, reliable mass notification alert system designed to deliver urgent public warnings and alerts to hundreds of thousands of residents within King County and surrounding areas. The project, outlined in the RFP titled "RFP-Mass Notification Alert System," aims to establish a robust emergency communication platform with a contract value estimated between 500,000 and 2 million dollars, with a proposed contract duration of up to ten years, including potential extensions. The procurement process emphasizes technical excellence, service reliability, and vendor qualifications, with detailed instructions provided for responding to technical requirements, pricing, and small contractor participation goals, which aim for at least 5% involvement of certified small, disadvantaged, or local businesses. The contract will be governed by a comprehensive SaaS agreement, which stipulates a 99.99% service availability standard, outage management protocols, and service credits for outages exceeding specified thresholds, ensuring high system uptime and accountability. Proposals must include detailed pricing breakdowns covering initial setup, ongoing maintenance, hosting, and a ten-year total cost estimate, all fixed and excluding sales tax. The procurement process involves multiple steps, including a pre-proposal conference, strict submission deadlines, and evaluation criteria that prioritize technical capability, pricing, and small business participation. The overall goal is to procure a scalable, secure, and highly available emergency notification system capable of supporting King County’s public safety communications for a decade or more.

General Info

Agency

Washington → King County

NAICS

624230 - Emergency and Other Relief Services View NAICS

Place of Performance

WA, USA

Set-Aside

NONE

Documents

(7)

KC001246 - OEM Mass Notification System - Qualifications and Requirements

XLSX31 pagesother

KC001246 Small Contractor and Supplier Participation Submission Form

DOCX3 pagesother

KC001246 Attachment A Pricing Proposal

XLSX3 pagesother

King County SaaS Contract Rev. 09/2025

DOCX36 pagescontract-document

RFP KC001246 Mass Notification Alert System

PDF25 pagesrfp

KC001246 Exhibit 2 Service Level Agreement

DOCX6 pagescontract-document

KC001246 Attachment B - Management Questions

DOCX9 pagesother

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Timeline

PhaseClosed
Posted

Solicitation

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyWashington → King County
Contacts1 person available
OfficeN/A
Organization / Agency
Washington → King County
Office AddressN/A
Contacts
Nephtalin Drummer

Full Description

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The King County Office of Emergency Management seeks a robust, high-speed, mass notification alert system capable of sending public information warnings and alerts to hundreds of thousands of recipients in and around King County.